Medical Disclaimer

1. AI Chat Feature Disclaimer

Our App includes an AI-powered chat feature powered by OpenAI technology. This feature is designed to provide:

• General information about mental health topics
• Supportive conversation and emotional support
• Guidance on when to seek professional help
• Resources and self-help strategies

The AI chat feature does NOT:

• Provide medical diagnosis of any condition
• Offer treatment recommendations or prescriptions
• Replace consultation with qualified healthcare professionals
• Provide crisis intervention or emergency support
• Make clinical assessments or determinations

The AI assistant is not a licensed healthcare provider. Any information provided by the AI should be considered informational only and not as professional medical or psychological advice.

2. Not a Medical Diagnosis Tool

The Bharosa Hospitals mobile application ("App") does not provide medical diagnoses. Neither the AI chat feature nor any other feature of the App is designed to diagnose medical or mental health conditions.

The information, guidance, and support available through the App are intended for general informational and supportive purposes only. The App should not be used to:

• Diagnose any medical or mental health condition
• Replace consultations with qualified healthcare professionals
• Make decisions about medication or treatment plans
• Address medical emergencies or crisis situations
• Self-treat any mental or physical health condition

3. Professional Consultations

The Bharosa Hospitals App facilitates access to qualified mental health professionals through voice and video consultations powered by Agora technology. Regarding these consultations:

• Independent Practitioners: Healthcare professionals accessible through our App are independent practitioners. We facilitate connections but do not directly employ these professionals.
• Professional Responsibility: The advice and treatment provided during consultations is the responsibility of the consulting professional.
• Not Emergency Care: Video and voice consultations are not suitable for emergency situations.
• Complement, Not Replace: Teleconsultations are intended to complement, not replace, in-person healthcare when needed.

4. Not a Substitute for Professional Care

While our App facilitates connections with mental health professionals and provides supportive resources including AI chat guidance, it is not a replacement for comprehensive professional mental healthcare.

You should:

• Continue any existing treatment plans prescribed by your healthcare providers
• Inform your primary healthcare provider about your use of this App
• Not discontinue any prescribed medications without consulting your doctor
• Seek in-person evaluation for persistent or severe symptoms
• Use AI chat guidance as a supplement to, not replacement for, professional advice

5. Intended Purpose

The Bharosa Hospitals App is designed and intended for:

• Support: Providing a safe space for individuals to discuss mental health concerns
• AI Guidance: Offering AI-powered informational chat that guides users to appropriate resources and professionals
• Information: Providing educational resources about mental health and well-being
• Connection: Facilitating access to mental health professionals for voice and video consultations
• Accessibility: Breaking barriers to seeking help through anonymous support options

The App aims to support your mental health journey but does not claim to cure, treat, or diagnose any medical or mental health conditions.

6. Emergency Situations

If you are experiencing any of the following, please seek immediate help:

• Thoughts of suicide or self-harm
• Thoughts of harming others
• Severe psychiatric symptoms
• Medical emergency or acute health crisis
• Domestic violence or abuse
• Any situation requiring immediate intervention

Emergency Resources:

• Emergency Services (India): 112
• iCall (Mental Health Helpline): 9152987821
• Vandrevala Foundation: 1860-2662-345
• NIMHANS Helpline: 080-46110007
• Your nearest hospital emergency room

7. Accuracy of Information

While we strive to provide accurate and up-to-date information through our App and AI chat feature:

• Information may not always be current or applicable to your specific situation
• AI-generated responses may contain errors or inconsistencies
• Medical knowledge evolves, and information may become outdated
• Individual health situations vary and require personalized professional assessment

We do not warrant the accuracy, completeness, or usefulness of any information provided through the App or AI chat. Any reliance on such information is at your own risk.

8. User Responsibility

By using the Bharosa Hospitals App, you acknowledge and agree that:

• You understand that AI chat and app features do not replace professional medical care
• You will seek appropriate professional help for any health concerns
• You are responsible for your own healthcare decisions
• You will not rely solely on information from the App or AI for medical decisions
• You will inform healthcare providers about your use of this App
• You understand the limitations of teleconsultation services

9. Limitation of Liability

Bharosa Neuro Psychiatry Hospitals, its directors, employees, partners, agents, and affiliates shall not be liable for:

• Any harm resulting from your reliance on information provided through the App or AI chat
• Delays or failures in seeking appropriate medical care
• Actions taken based on AI chat responses or app content
• Any errors or omissions in app content or AI responses
• Outcomes of consultations with healthcare professionals accessed through the App

10. Contact Information